Referrals

What Happens After a Referral

After a referral is submitted, our team reviews the information and follows up within 1 business day. We may contact the referrer, the client, or both, depending on the consent provided and the information submitted.

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We Review the Referral
Our team checks the referral for program fit, service area, contact information, and urgency.
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We Follow Up
A Point Healthcare Services team member contacts the referrer and, when appropriate and consent is confirmed, the client.
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We Confirm Program Fit
We review which program may be the best match: Health Home, FCS, DDA/DDCS, Peer Support, or another community resource.
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If We Are Not the Right Fit
If Point Healthcare Services is not the right program, we help identify a better next step whenever possible.
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Check Your Status
Referrers and applicants can use their confirmation reference number to check where the submission stands.
Check your status